Category: Company News
Getting things done with Google Sheets and Hoopla
Change is good. But similar to that confused look you get from a teenager when you mention “email,” I find myself asking why sales managers are still so tied to email and excel spreadsheets when it comes to their sales data. With the growing popularity of tools like Slack – where instant messaging, sharing and collaboration are the norm – I’d expect more seamless processes with faster delivery in the enterprise.
Productivity work hacks
When you think of work-hacks to improve the efficiency and productivity of team performance around the office, improving collaboration and engagement while reducing emails, file attachments, and spreadsheet version control is a ripe place to start. We use Salesforce, as do a lot of our customers. So when it comes to treating, performing calculations on, and sharing salesforce data, it’s interesting to see so many sales managers religiously exporting data to Excel to massage it into the right format and then share it by email. Here at Hoopla, we modernized this process to build more accurate metrics, as well as better transparency and collaboration of data. With the recent release of our Google Sheets integration, our customers achieve other significant benefits – motivated employees, improved team performance, and a fun culture across their offices.
How it works:
- Sales data syncs with Hoopla
- Hoopla broadcasts your sales data on TV screens across your office so team members can see where they stand, how the team is doing, and how far from goal they are.
- Simple and easy to use, Google Sheets allows you to treat sales data any time either automatically by pre-defined formulas, or manually by any of the team members.
- The flow through Salesforce, Hoopla, and Google Sheets to the TV is all seamlessly integrated. As your sales data changes, leaderboards and goals are kept current on your TVs automatically. When a deal closes, or a quota is met, Hoopla fires off a triggered action to celebrate the achievement.
The dynamics of your team members and how they want to be managed, goaled, inspired, recognized, and motivated are changing fast. Google Sheets, along with a communication platform that enables collaboration, engagement, and recognition are the key tools your team needs to thrive. To learn more about our Google Sheets integration and Hoopla platform, check out our Google Sheets blog post as well as our product page.
Google Sheets Integration brings a world of possibilities to Hoopla TV
We use Google Sheets internally here at Hoopla, so integrating it with our platform was an obvious next step in the evolution of our platform. For our customers, Google Sheets offers four key new advantages: 1. New sources of data 2. Custom Metrics 3. New ways to input data 4. Leveraging the power of the Google ecosystem Why is this important? Hoopla is opening up office communications, employee engagement, and team motivation to innovative companies that want to energize their company and bring out the best in their employees.
New sources of data
Any metric that can be loaded into a Google Sheet, either manually or automatically, can now be synched to Hoopla where it can trigger Newsflashes and be used as a metric on your Leaderboards. Here at Hoopla, we encourage our employees to be healthy, and as we rang in the new year we held a post-holiday weight loss challenge. We used Google Sheets to keep track of the daily weigh-ins, and performed some calculations on the data so we could broadcast “percent of weight lost”. The updates were seamlessly routed to our big screen TVs throughout the office adding motivation, recognition and incentive to all.
Data comes in many different formats, but too often is restricted by the limitations of the report or system it’s coming from. That shouldn’t mean you have to resign yourself to working with sub-par metrics. Google Sheets is bi-directionally synched with Hoopla, so as an example, you can push Salesforce data from Hoopla to Google Sheets, perform calculations (i.e. percent of quota attained as shown below), and then automatically have the new metrics synched back to Hoopla to trigger news flashes or be displayed on your leaderboards. Here are common examples of custom metrics sales managers might want to produce and broadcast, but can’t always easily create:
- Quota Achievement %
- Average deal size
- Goal progress %
- Conversion Rates
- Win rates
- Projected Revenue
- Distance from leader
- Revenue splits
- Adding together multiple metrics
- Sales Rep rating score
- Contest points
New ways to input data
Google allows team members to manually update their metrics by editing a shared Google Sheet. Alternatively, a manager can send out a Google Form through email to which each recipient can respond. This autopopulates a Google Sheet which then auto-updates your metrics in Hoopla. This is a natural extension for Hoopla customers who thrive on making business data transparent by broadcasting key metrics on TVs throughout their offices. Now with Google Sheets, teams can collaborate on data in their spreadsheets that is seamlessly integrated with Hoopla. Rather than one admin or manager controlling the data, you can open it up to a team.
Leveraging the Google Ecosystem
There are already numerous templates, functions, and integrations with Google Sheets that you can easily use to your advantage. Google Sheets provides templates for tracking invoices, budgeting, balance sheets, and timesheets. And certainly non-business templates for building your team culture for activities like: health & exercise, weight loss, potluck sign-ups, or hours volunteered. Sheets allows you to import a variety of data from other Google services as well as from the web at large. Google has several partner applications already integrated with Google Sheets, including CRM and Project Management. And if you want to pull in FitBit data, that too works with Google Sheets.
Hoopla is constantly innovating to bring you the best experience to drive your team’s performance and improve communications throughout your office. If you’d like to stay abreast of the latest updates and announcements, and have access to future Beta features, please subscribe to our blog.
Q & A with Hoopla CEO Mike Smalls
This original article appeared on ComputerUser on 02/01/16.
Mike founded Hoopla to answer the burning question he faced running sales organizations at a variety of companies: How do you motivate people to perform their best? His inspiration came from a variety of sources including sports, motivational psychology, game mechanics, and a competitive drive. He is motivated by the desire to build a great company, have raving fans as customers, and the ongoing quest to help employees experience the thrill of winning at work. When not working, Mike enjoys hiking in the California foothills with his wife and 3 sons.
ComputerUser caught up with him for a quick Q & A session. Here is what he had to say.
Who is your hero?
I always find this question difficult because I don’t have any single hero. There are great men and women that I have had the opportunity to work with and interact with in my life, but I have found that whenever I’ve tried to be like anyone else, I’ve lost focus of what my individual strengths are. What I’ve done instead is to try to observe other leaders to see how I might learn from them and adopt habits and techniques that can help amplify my strengths. For innovation, entrepreneurism, and passion: Steve Jobs. For vision, humanitarianism, and civil rights: Martin Luther King. And for leadership, competitiveness, and ability to lift his teams to win championships: Michael Jordan.
What’s the single best piece of business advice that helped shape who you are as an entrepreneur today, and why?
Listen to your gut. There are so many competing viewpoints and opinions that you will hear when trying to make decisions and whenever I’ve followed that advice and gone against my gut, it has been wrong. If your gut is telling you something, listen to it.
What’s the biggest mistake you ever made in your business, and what did you learn from it that others can learn from too?
My biggest mistakes have all been related to hiring too quickly and not being patient for the right person to come along. Bringing someone into your company is a big decision and it is critical that they not only have the skill sets you need for that position, but that they are also a great cultural fit.
What do you do during the first hour of your business day and why?
It is really easy to hit the floor first thing in the morning rushing to get started on everything you have to accomplish that day. I like to start the day with perspective and less stress so I spend the first hour burning energy by running several miles where I can pray and meditate to get my mind in the right place.
What’s your best financial or cash-flow related tip for entrepreneurs just getting started?
Don’t spend the money before you have it. It is easy to project what you will need 2 years down the road and spend accordingly only to find that you run out of money before you get that far. Right size you’re spending for what the business needs today and watch your cash carefully. Signing a deal and collecting cash are 2 very different things.
Quick: What’s ONE thing you recommend ALL aspiring or current entrepreneurs do right now to take their business to the next level?
Go talk to one current happy customer and one ex-customer/ unhappy customer. It is amazing what you will learn from both perspectives.
What’s your definition of success? How will you know when you’ve finally “succeeded” in your business?
I like to think of success from our customer’s perspective. Are we adding real value to their business? Are we making a difference? But, in order to be able to continue to serve them, we need to become a cash flow positive stable business. That combination is success for me.
“I can accept failure. Everyone fails at something. But I cannot accept not trying”. — Michael Jordan
New Press Release: Hoopla Introduces Visual Communication Platform
Hoopla Introduces Visual Communication Platform That Empowers Companies to Foster a Motivating, Performance-Driven Culture
Hoopla TV Enables Employees To Stay Connected By Broadcasting Key Events, Metrics, and Milestones Across Web, Mobile and TV
Hoopla, the visual communication platform that connects, engages and motivates your entire company, today announced the launch of the next generation of Hoopla TV, which empowers companies to foster a culture of recognition and reward. Hoopla TV promotes transparency, improves performance and keeps employees engaged by allowing them to broadcast key events, metrics and milestones anywhere, anytime.
Hoopla’s visual communication platform is a response to traditional methods of communicating company news, recognizing employees and celebrating achievements that no longer appeal to today’s workers. As companies adopt more distributed workforces and email becomes an increasingly cluttered channel for communication, businesses need to rethink the way that they keep employees up-to-date and engaged.
Hoopla brings the best features of new consumer technology to its workforce motivation solution with a highly visual platform that keeps employees connected through fun and exciting walk-up songs, highlight reels, push notifications and real-time interaction. Instead of managers sending emails with goals, metrics and congratulations, or writing them on a whiteboard, Hoopla boosts transparency and visibility by broadcasting common goals and milestones across a platform that people want to engage with.
To read the full press release click here.
Top 5 Dreamforce Moments We Loved
Salesforce’s Dreamforce, the largest tech conference in San Francisco, took over last week with over 170,000 attendees and 1,400 sessions. We look forward to this conference every year as it’s a great place to hear from the leaders in the industry, discover new companies, and there’s always a few exciting surprises. If you missed all the action, or spent most of the week working hard at your company’s booth in the expo hall, don’t worry, we put together our favorite highlights for you to enjoy:
1. Mark Benioff, CEO of Salesforce, and Travis Kalanick, CEO of Uber, Discussed Work Culture
It was great to see these two powerful voices in Silicon Valley speak about work culture and what it means to define the “heart” in a business. Benioff asked Kalanick about the recent press around negative culture at Amazon and how this reflects on his own goals around work-life at Uber.
“You spend half your day working and it should matter, it should be more than just work, it should be something you believe in,” Kalanick said.
Benioff pushed a little harder, asking Kalanick about how people will know if Uber has a heart. The Uber CEO went on to discuss the importance of giving back and making work meaningful for your employees.
2. Stevie Wonder Opened The Keynote
Every year we look forward to Marc Benioff’s keynote to learn about what Salesforce is introducing to the market in the new year. Everyone in the audience was pleasantly surprised when after filing into the auditorium, the stage lit up with Stevie Wonder perched behind his piano. He sang crowd favorites like “You Are the Sunshine of My Life,” “Signed Sealed Delivered” and “Superstition.” Some people got up to dance and nearly everyone had a smile on their face.
3. And of course, the Keynote
Marc Benioff started off by explaining how we have gone through a mobile revolution, social revolution, data science revolution and now an IoT revolution, which is changing the way we work and engage. He then went on to say; “The internet of things is really the internet of customers.”
This was a segue into the announcement of the new Salesforce platform, Lightning, which Salesforce built from the ground up for a better user experience. Benioff and his co-founder, Parker Harris, discussed the new capabilities, appearance and the ability to easily build custom apps within the platform.
They also announced their IoT cloud, which uses relationship intelligence, to enable Salesforce customers to personalize the way they sell, service and market. It takes information from email, calendars and more to give smart recommendations and analysis. It sounds very cool!
4. GuideSpark Shared the Hoopla Love
Cambria Shapiro, GuideSpark’s Sales Operations leader, spoke at an AppExchange session about how Hoopla transformed her company and sales reps. She said she loves how Hoopla is able to connect their offices and how much it excites her sales reps.
“Our reps love being able to choose their walk up songs…some guys play Taylor swift when they close a deal,” Shapiro said.
5. Women in Tech Spotlighted
This year was the first year Dreamforce held a Women’s Innovation Summit. Salesforce has taken a stance on the issue surrounding women in tech this past year and this summit was a great way to do just that. Some highlights included an interview with Re/code Kara Swisher and Marc Benioff, along with his co-founder Parker Harris. Swisher asked some tough questions and Benioff stood strong on championing women in leadership.
“We’re going to be the change we are seeking,” Benioff said.
There was also a Women’s Leadership panel which included Susan Wojcicki, CEO of Youtube, Jessica Alba, Founder of The Honest Company and Gayle King, co-anchor on CBS This Morning.
Overall it was an exciting Dreamforce as usual. Didn’t get a chance to stop by our booth? Learn about how Hoopla transforms companies like yours here.
How OutboundEngine Uses Hoopla to Amplify Sales Celebration Culture
OutboundEngine fully automates email marketing, content marketing and social media marketing for small businesses. The company culture is built on training, development, recognition, celebration and accountability. The company was looking for a way to strengthen these ideals as well as create visibility within the sales team and across departments.
How is Hoopla Being Used?
Hoopla is plugged into the company’s CRM so that whenever anything happens such as a deal being closed by a sales rep or a renewal gained by a customer success manager, an action event, or animated announcement with a custom song, goes off. TVs across the offices in Austin, Texas and Scottsdale, Arizona broadcast leaderboards displaying major KPI’s and real-time action events, keeping everyone in the company engaged. There’s even a screen behind the CEO’s head and behind the engineers’ desks so that everyone in the company is informed.
Why do they love Hoopla?
“People love the recognition and the bragging rights; not just from the managers, but from their peers. I think every sales person likes to see their name in lights,” said Scott Leese, Senior Vice President of Sales at OutboundEngine.
The sales reps at OutboundEngine all look to Hoopla for updates on their progress and strive to have their names on the top of the leaderboards. Even employees outside of the sales team look to Hoopla to see who the top performers are and how much revenue is being generated. It creates a constant and active conversation around the business as well as buzz around those who are performing well.
“A large part of our culture is training, development and professional growth. It’s truly great to watch people rise from not being on the leaderboard at all to being at the top of the leaderboard. It’s a very visible way to watch someone grow, develop and become a key contributor. At the heart, that’s what we are all about,” said Scott.
Weekly Sales News Roundup 7/17/15
Keep up with the latest entrepreneurship, startup, sales and business news by reading our weekly Sales News Roundup, posted every Friday.
5 Business Challenges and the AppExchange Apps that Help You Solve Them
Read to discover five common challenges business face, and their hardworking app solutions that will keep you moving full-steam ahead on the the road to success. Hint, Hoopla has a shoutout!
8 Ways That Blogging Will Kickstart Your Startup
As the number of sites on the Internet floats around one billion, the challenge with every new startup is to be found and stand out. The content on your site needs to be enticing, and blogging is one of the best ways to do this and build a brand, even before you have a product or service.
Why You Should Never Ask Your Prospect “Do You Have Any Questions?”
People want to feel they’re being treated fairly during the sales process. If the prospect feels they’re not being treated fairly in the sales process, it’s proven that they’ll actually make decisions counter to their best interest just to spite the person offering the solution (if you can imagine that). So the question becomes: What can I say or do in that closing presentation to make them feel like I’m sitting on the same side of the table as them and treating them fairly? Read on to find out.
Are Extroverts or Introverts Better Salespeople?
Conventional wisdom suggests that extroverts — commonly thought of as outgoing and sociable — would make better salespeople than introverts. But there are many misconceptions around what being an extrovert or introvert really means, and how it applies to sales. .
The Importance of Employee Retention: How to Keep Your Talent
Employee retention is often a reflection of a company’s health and success; high turnover rates can indicate low employee morale or problems in management, whereas low turnover rates show employees are happy enough to make long term investments to a company.
Find out how to be successful manager and create the best sales team, download our latest Ebook:
About the Author
Linnea Goldstein is a Marketing Co-op and Northeastern University senior, working in communications, marketing and public relations. When Linnea isn’t at work she enjoys reading, sailing and being outside.
Weekly Sales News Roundup
Keep up with the latest entrepreneurship, startup, sales and business news by reading our weekly Sales News Roundup, posted every Friday.
The 5 Types of Leaders [Infographic]
Being a manager isn’t always easy, but becoming aware of what employees look for in a leader can help you maintain a positive outlook and demonstrate the traits that foster a healthy and productive team. The following infographic identifies five types of leaders: Authoritative, Affiliative, Democratic, Pacesetting and Coercive.
3 Undeniable Reasons Why We’re All in the “Sales Business” Now
The fine line dividing a company’s “salesforce” and other professional disciplines is beginning to blur. While you may not have ‘sales,” in your job description, and you may not be making a commission, in today’s market we are all working to sell our skills. More than ever before your relationships and connections are becoming increasingly important. Effectively, we are all “salespeople” now.
Be the Leader They Respect: Your Weekly Tips (VIDEO)
Catch up with Entrepreneur as their experts explain what traits leaders really need to inspire staff and get things done. This week hear from Jacqueline Whitmore, etiquette coach and founder of the Protocol School of Palm Beach, Jon Taffer, host of Bar Rescue, and Jim Koch, founder of the brewhouse that manufactures Sam Adams beer.
How Workplace Gamification Makes Good Sales Teams Great
Imagine you are an athlete for just a minute. Athletes always push themselves at their workouts and practices. But the time they really put in 110% is when they are on the field or on the court, playing against their opponents. It’s the competition that brings the best out of an athlete. The same goes for your sales team. Workplace gamification can create that same competitive state of mind that motivates athletes on the field. In this post, we are going to look at the benefits of using gamification with your sales team.
Find out how to be successful manager and create the best sales team, download our latest Ebook:
Linnea Goldstein is a Marketing Co-op and Northeastern University senior, working in communications, marketing and public relations. When Linnea isn’t at work, she enjoys sailing,
6 Interview Tips For Hiring Sales Reps
Building a productive, motivated, inspired and successful sales team from the ground up takes a good deal of time, knowledge and best practices. Whether you are a beginning stage startup looking to make your first few sales hires or a later stage startup looking to scale your team, we have put together an Ebook to help make your job a little easier. Below is an excerpt.
6 Interview Tips When Hiring Sales Reps
There are specific attributes I look for when I am interviewing sales candidate. I’ve interviewed around 1000 people in the last 15 years so I know it can be hard to pluck out the best candidate. The best practices and questions listed below have led me to the most successful employees. Sales reps are often excited and hungry to succeed but it is important to determine early on in the interview process if they will work well as a team, if they are willing to learn and adapt, willing to teach others, hard workers, etc. Here are some tips to help you spot the best sales candidate:
1. Be very intentional about culture fit
Decide what attributes you are looking for to go along with your company’s unique culture. It is important for your sales hire to play well on a team and get along with others in the office in order to move your ‘boat’ forward.
2. Multiple rounds – phone and in person
A candidate can change drastically from a paper resume to speaking to them on the phone to actually meeting them in person. It is important not to skip on any interview rounds – especially the in person. In order to truly see if a candidate is a good culture fit, charismatic, full of integrity and willing to learn it is important to meet in person and have the rest of the team meet the candidate as well.
3. Suggested Question: What are your career goals?
This will help you see if your candidate’s goals line up with your company’s goals. The question will also help you to read how passionate, driven and excited the candidate will be in this position. If your company cannot provide a platform to help assist in the candidate’s career goals then it is probably not a good fit.
4. Suggested Question: Why are you interested in this role?
This is a good way to weed out those who are just looking for a quick salary. Those who have thoroughly researched the role and have great interest will expand on this question passionately.
5. Suggested Question: What do you think of xyz content on our website?
Speaking of research, this is a good way to see if your candidate did any research of their own. A candidate who really wants the position will have done their homework and come to the interview prepared to answer this question. Remember, if they can’t take a few minutes out of their day to prepare for an important job interview, how can you expect them to prepare for an important prospect call or meeting?
6. Suggested Question: If I ran into your last boss outside of the office, what would he/she say about you?
This is a good way to determine the “brilliant jerks” from the team players. If a candidate raves about how they have no flaws and their boss would have nothing constructive to say about them, then they probably feel they don’t have much to learn and will not be a great addition to the team. Sales is a team sport, it doesn’t work if one feels they have nothing to gain from interacting with the others.
Mike Andersen, our vice president of sales here at Hoopla Software, has over 15 years of experience managing and scaling inside sales teams. He has hired over 500 people over his career, and previously grew a team of 8 people to 70 at Aerohive in 3 years, while also growing inside revenue from $3M to $50M to drive the company to a successful IPO. In this eBook he shares tips and tricks based on what he has learned over the years to help you build the best sales team imaginable.
Learn more about hiring the best startup sales team: