7 Simple Ways To Motivate Your Core Employee Base
All right, let’s kick this thing off with a strong nautical metaphor. You, the manager, are the captain of your company-ship. And your core employees base is the engine. Well, not all ships have engines. They’re… the sails? Or… the crew? Okay, wait, let’s
Sales Team Crushing It? How To Recognize them Without Breaking The Bank
Okay, so maybe you’re not the best at saying, “Thanks.” As Don Draper once famously yelled at his protégé Peggy Olson, “That’s what the money’s for!” Right? Hardly. Employees, and for that matter pretty much everyone on the planet, want to be appreciated for
The 8 Essential KPIs For Customer Service Reps
Customer service doesn’t always have the best rep. Like many an unsung hero of any industry—like the person who operates the reel at a movie theater—we don’t often talk about customer service unless something’s wrong. At least, that’s how it feels. The
Sales 201: Real Techniques That Will Actually Help You Close
In golf, it’s called the yips. It happens to athletes without discrimination based on age or experience. You step up to make a move you might have made thousands of times before—like a ten-foot putt—and suddenly your muscles spasm, you freeze
How To Develop and Keep Business Relationships As An Outside Sales Rep
Do you ever get the feeling that we’re too connected? When’s the last time that you went to a party, met up with friends at a BBQ, or had a family reunion, and found that someone started talking to you about
The Importance of a Great Sales Coach
In the last few weeks, the US Women’s National Soccer team took the world by storm—they are now back-to-back World Cup champions. This team is unique, and has certainly captured the hearts of old and new fans for plenty of reasons—but
How To Break Into Sales: What Hiring Managers Want & Need
How To Break Into Sales: What Hiring Managers Want & Need: Sell me this pen. Just kidding, there’s no pen. This is the internet. So you’re looking to transition into sales: maybe you just graduated and are hoping to land that first gig—or
No Water Balloons Necessary: Summer Sales Competitions to Boost Your Team’s Numbers
When’s the last time you played a really great game? Maybe it was when you visited family over the holidays, maybe it was at your last BBQ, or maybe it was when you were gaming with your buddies the other
10 Business Books Every Sales Person Should Read
Look, let’s not kid ourselves here. The last time you read ten books was probably over the entire span of your college career—and even then, were you really doing the reading? Ten books sounds like an intimidating number, but what we’ve
Ditch Your Email: 5 Reasons Every Office Should Prioritize Visual Communication
Pop quiz: without looking, how many emails have you received today? Can you even begin to guess? Now, we’re not trying to pick on innocent old Email—but it’s a fact of our business lives that we receive dozens, if not